Privacy Policy

1. Introduction

MarketyAi ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered social media marketing platform and services.

2. Information We Collect

2.1 Personal Information

• Name and contact information
• Business and brand information
• Social media account details
• Payment information
• Marketing preferences and goals

2.2 Content and Usage Data

• Generated content and prompts
• Social media performance metrics
• User interaction data
• Platform usage statistics

2.3 Technical Information

• Device and browser information
• IP address and location data
• Usage analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

• Provide and improve our AI marketing services
• Generate personalized content and recommendations
• Train and enhance our AI models
• Process payments and subscriptions
• Analyze platform performance and usage patterns
• Protect against fraud and security breaches
• Send relevant updates and marketing communications

4. AI Training and Data Usage

Our AI models are trained on your provided brand information like name, logo, and description to improve content generation and marketing recommendations. We ensure that:

• No personal data is used in training only public information like information found on your website is used
• Generated content remains your intellectual property
• Training data is secured
• We maintain transparency about AI data usage

5. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• End-to-end encryption for sensitive data
• Regular security audits and assessments
• Multi-factor authentication
• Employee security training
• Secure cloud infrastructure

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Export your generated content
• Control marketing communications
• File a complaint with relevant authorities

7. Data Deletion and Social Media Platform Connections

We provide multiple methods for you to request deletion of your data, including data collected through connections with third-party platforms:

7.1 Data Deletion Methods

• Account Settings: You can request data deletion directly from your account settings page by navigating to Settings → Privacy → "Delete My Data".
• Email Request: Send a data deletion request to [email protected] with the subject line "Data Deletion Request" and include your account email.
• Social Platform Removal: You can also remove our app's access to your data by removing it from your connected social media platforms (e.g., Facebook's Apps and Websites settings).

7.2 Facebook-Specific Data Deletion

If you connected your Facebook account to our service, you can request deletion of your Facebook-related data in the following ways:

• Directly through Facebook by visiting your Facebook settings page atFacebook Apps and Websites Settings, finding MarketyAi in your list of connected apps, and removing it.
• Through our platform via your account settings page: Settings → Connected Accounts → Facebook → "Delete Data and Disconnect".
• By emailing us at [email protected] with the subject "Facebook Data Deletion Request."

Upon receiving a data deletion request, we will:

• Confirm receipt of your request within 3 business days
• Delete all your personal data from our active systems within 30 days
• Ensure data is also removed from our backups according to our backup rotation schedule (maximum 90 days)
• Provide confirmation when the deletion process is complete

Note: Some information may be retained for legal, compliance, or fraud prevention purposes as required by law.

8. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at:

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Policy.